Last updated on our website: 4th June 2025

Welcome to KNS Auto Repairs. By accessing or using our website knsautorepairs.com.au and engaging our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

These Terms and Conditions apply to all services provided by KNS Auto Repairs, located in Sydney, NSW, Australia. By booking a service, making an inquiry, or using our website, you agree to comply with and be bound by these terms.

2. Services

We provide professional vehicle repair and maintenance services, including (but not limited to):

• General car servicing
• Brake and clutch repairs
• Engine diagnostics
• Suspension and steering repairs
• Logbook servicing
• Electrical Works
• Trailer & Trucks Repair
• And Other Services As Per Mentioned In Our Website Or Workshop

All services are subject to availability, and we reserve the right to refuse service for any reason.

3. Bookings and Appointments

• Appointments can be made online, via phone, or in person.
• We recommend booking in advance to ensure availability.
• If you need to reschedule or cancel your booking, please give us at least 24 hours’ notice.

4. Pricing and Payment

• All prices quoted are in Australian Dollars (AUD) and include GST unless stated otherwise.
• Quotes provided are estimates and may vary based on actual inspection and work required.
• Final payment is due upon collection of the vehicle unless other arrangements are made in advance.
• We accept cash, EFTPOS, credit cards, and bank transfers.

Refund Policy

At KNS Auto Repairs, we stand by the quality of our workmanship. However, we do not offer refunds on labour charges for services rendered.

Parts:

• Refunds or replacements are only offered for faulty or defective parts, in accordance with Australian Consumer Law and manufacturer warranties.
• Parts must be returned unused (if applicable) and in original condition where possible.

Change of Mind:

• We do not offer refunds for change of mind once work has been approved and commenced.

  If you believe a service or part is faulty, please contact us immediately so we can assess and rectify the issue where applicable.

5. Warranty and Liability

• We offer a warranty on parts and labour in accordance with Australian Consumer Law.
• Warranty coverage varies depending on the type of service or part used; please enquire for specific details.
• KNS Auto Repairs is not liable for any loss or damage caused by delays, misuse, or failure to maintain your vehicle after service.
• Electrical Work No Warranty or Guarantee

• Repairer’s Lien – : 

Applies to all customers, please be advised that we are legally entitled to exercise a lien over your vehicle, or any other goods left with us for repair, in the event of any repairs or storage undertaken at your request. Your Vehicle and/or Goods will only be released to you in exchange for payment in full of all amounts owing to us.

6. Customer Responsibilities

• It is your responsibility to ensure your vehicle is roadworthy and safe before delivery.
• Please remove personal belongings from the vehicle before service.
• If additional issues are found during service, we will contact you for approval before proceeding.

7. Website Use

• The content on this website is for general information only. We make every effort to ensure accuracy but do not guarantee completeness or timeliness.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and store your information.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of our services or website constitutes acceptance of any revised terms.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

KNS Auto Repairs,

www.knsautorepairs.com.au
nasib@knsautorepairs.com.au
+61 2 4573 8906
10/62 Argyle St, South Windsor NSW 2756, Australia